Frequently Asked Questions

Once a showing assistant accepts your showing request , you will be notified with a link back to the app where you can view the showing request and the showing assistant's information.

Showami allows you to cancel any showing at any time. To receive a refund , however , you must cancel the showing at least two hours prior to the showing's start time. Any cancellations made within this two-hour window will be charged $20 and the showing assistant will receive partial payment.

Yes! You can enter the email address of an agent that you prefer to show homes on your behalf. If the agent is already a Showami user and the showing request is in their preferred geographic area , they will have a ten-minute lead time to accept the showing prior to the notice going out to other agents. If they do not accept the showing request within ten minutes , it will then be sent to additional agents. If the agent is not a Showami user , a link will be emailed to them with information on how to sign up to be a showing assistant. They will need to sign up and accept the showing within the ten-minute window.

To confirm a showing , the showing assistant and the buyer often need to communicate with each other. All Showami showing assistants have agreed to the Application End User License Agreement and are not to contact the buyer beyond the specific showing.

In the rare event that a showing assistant fails to show up at a scheduled showing , you will be refunded and the showing assistant will be blocked from further showings. Showami will also investigate the occurrence.

If the showing assistant cancels the showing for any reason , you will be notified and your credit card will not be charged. You can then resubmit the request for another showing assistant to accept.

Once a showing assistant accepts a showing , they will contact the listing agent to verify that the date and time is okay with the seller. Once the showing assistant has verified that the showing is set , they will confirm the showing in Showami and you will receive notice that the showing date and time has been confirmed. Then the showing assistant will meet your buyer at the property.

The showing assistant is not to give any information to the buyer at the showing. The showing agent's only role is to allow the buyers to access the property and be with them throughout the showing. The showing agent is not to give their opinion of price , condition , or location.

Showami's Application End User License Agreement makes it clear that showing assistants are not to steal clients. It is also suggested that buyer's agents have an Exclusive Right to Buy agreement with all buyers prior to scheduling a showing in Showami. Please notify Showami immediately if a showing assistant tries to steal your client.

You must be an actively licensed real estate agent in the state that you apply to show homes in. You must also have full access to the local MLS with the ability to schedule and show properties using the tools required in your market. i.e. Showingtime , SUPRA , Sentrilock , etc.

Still have a question? Don't hesitate to contact us anytime

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